Terms & Conditions

Welcome to Lesacollection.com. Please ensure that you read these terms of use carefully before you start to use our website. By using our site, www.lesacollection.com you are binding youself in agreement that you accept our terms and conditions and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer:
The materials contained on our site are provided for general information purposes only. Lesa collection does not claim to provide constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us:
As set out in our terms and conditions this Website is operated by Lesa Collection limited, Company number: 08442536, (SIC) 47910. If you have any queries regarding our use of personal information or this privacy policy, you can write to Data Protection, Unit A, Brook Park East, Meadow Lane, Shirebrook, NG20 8RY.

Accessing our site:
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights:
We are the owner or the licensee of all intellectual property rights in our site. Lesacollection.com is a trademark of Lesa Collection.  Our brand name and products are protected by copyright laws and treaties around the world. All such rights are reserved.

Our website and or product materials may not be used for commercial purposes without obtaining a written consent to do so from us.

Our site changes regularly:
We update our site regularly, and may change the content at any time. We reserve the right to suspend access to our site, for things such as maintenance, if the need arises. We reserve the right to close our website at any point, indefinitely. Due to constantly changing market demands and changes to the products we sell, sometimes product details on our site may be out of date and we will strive towards getting those updated in a timely manner after they’ve been identified Please feel free to inform of us should you have suggestions or certain content needs to be updated.

Our liability:
Terms and conditions along with any policies are not subject to any guarantees, conditions or warranties as to its accuracy. We reserve the right to change any information at any given time. We fully try to ensure that the details on Lesacollection.com are accurate as possible, however products from time to time may have slight variations as to the photographic representation due to lighting levels or batch. Leather tone, and varying hues along with handmade products, may slightly be effected in colour and gray tones. If there are any clear/actual errors or omissions, we will do our best to correct them as quickly as possible after being notified of them, please contact us as soon as possible within 72 hours. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, or for any products or services purchased, or any websites linked to it and any materials posted on it, including, without limitation any liability for:
    • loss of income or revenue;
    • loss of business;
    • loss of profits or contracts;
    • loss of anticipated savings;
    • loss of data;
    • loss of goodwill;
    • wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

In respect of any claim, we will only be responsible for a direct loss up to a maximum of the total cost of the product provided. We must be notified within 30 days of any non-receipt of any item. If any product develops a fault whilst under warranty, and outside of our returns policy, please refer to the manufacturer.

Delivery issues:
We will not be liable for any breach of agreement, for delay or failure to perform if the delay or failure is due to acts of God, civil commotion, riots, floods, drought, fire, legislation or other cause beyond reasonable control. This does not affect your statutory rights.

Information about you and your visits to our site:
Any information we process about you is done so in accordance with the Data Protection Act 1998 at the General Data Protection Regulation. Please warrant that all data provided by you is accurate. When you place your first order, we will send you a welcome email and will send you updates regarding your order. You will also receive a feedback request and monthly updates which you are able to unsubscribe from at any time. We will not pass on your details to any third party unless a third party is involved in the processing of your order. Your credit or debit card details will not be passed onto any third party and will not be stored by us. 

Viruses, hacking and other offences:
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site:
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We do not have control over the contents of those sites or resources, and will not accept responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law:
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.  These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

No contract for the sale of any order will subsist until we have received full payment from you and that we have sent you a confirmation email and that the goods have been shipped to the address specified. You are responsible for ensuring all details you supply are fully accurate and we are not liable for any inaccurate information provided. If there are any changes, you must notify us immediately. If the order has already been dispatched, we will not take any responsibility for any incorrect information which you have provided.

When you submit an order, you are confirming that all details are correct and that you will pay for the order.  You must undertake that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of all the goods ordered. Please note we will not accept payment details via email as this is not secure. Payment must be made by the secure payment methods we have made available to you. We cannot accept registration or payments from anyone under the age of 18. Payment must be received in full before items are dispatched. Failure to do so would deem the transaction void. All items include any applicable sales taxes. Payment must be made in pound sterling. Some items may be out of stock in which case you will be notified as soon as this becomes apparent and you will be given the choice for a full refund for that item or you may choose to wait until it becomes available (if applicable). Current stock statuses are as up to date as we believe. However, stock inaccuracies can occur from time to time.


Please ensure the items are packaged to prevent damage and please include a note detailing your order number, order details and whether you are returning for an exchange or refund.

Sometimes we offer an extended return period (ie over Christmas). Click here to see our current Returns Policy for the current Returns Information.

None of the above terms affect your statutory rights when goods are faulty or incorrectly supplied nor does it affect your rights under the Consumer Protection (Distance Selling) Regulations.

Customer Support:

Telephone: 0161 425 3435

Email: sales@lesacollection.com